• Phone: (331) 321-7730
  • Email: dispatch@eriellgroup.net

Terms and Conditions

1. SMS For Consent Communication

The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from ERIELL GROUP LOGISTICS, you may receive text messages related to:

  • Conversations (between employees)
  • Conversations (external)

Example Message: "Hello, Thank you for contacting ERIELL GROUP LOGISTICS, how can we help you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and Terms and Conditions"

3. Message Frequency

Our SMS message frequency will vary based on your interactions with our services. You may receive multiple messages per week depending on your requests and service needs.

4. Potential Fees for SMS Messaging

Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally. Standard message and data rates may apply.

5. Opt-In Method

Customers can opt-in for SMS messaging from ERIELL GROUP LOGISTICS through:

  • Contact forms on our website

This agreement for SMS will not be shared with third parties for marketing purposes.

6. Opt-Out

Customers can opt out of SMS messaging from ERIELL GROUP LOGISTICS by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.

Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (331) 321-7730

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:
  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary

7. Service Terms

By using our transportation services, you agree to comply with all applicable laws and regulations. Our services are subject to availability and scheduling constraints. All quotes are estimates and final pricing may vary based on actual service requirements.

8. Liability

Our liability is limited to the terms set forth in our transportation agreements and applicable federal and state regulations governing transportation services. We maintain appropriate insurance coverage as required by law.

9. Contact Information

For questions about these Terms and Conditions, please contact:

  • Company: ERIELL GROUP LOGISTICS
  • Address: 30W071 Valencia Ct Apt 103, Naperville, IL 60563
  • Phone: (331) 321-7730
  • Secondary Phone: (331) 808-5036
  • Email: dispatch@eriellgroup.net
  • USDOT: 4279358
  • MC: 1663221
  • Hours: 24/7

Last updated: January 17, 2026